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We're a small team and we read every message. Email is the fastest route to a real answer.

Studio Details

Response time Within 24 hours on weekdays
Registered office 23 Goodlass Road, Liverpool, L24 9HJ, United Kingdom, GB
Company Pulse Network Studios Ltd  (52016852)
VAT GB502016821

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Support FAQ

I ran out of Signal Coins — what do I do?
Simply refresh the page. A fresh stash of 5,000 Signal Coins is handed out automatically on every new session. No cost, no wait.
Do I need to create an account to play?
No. You can play as a guest straight away. Creating a free account lets you claim daily bonuses and save your progress across sessions.
The game isn't loading — what should I try?
Try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac), then clear your browser cache. Pulse Network works best on the latest version of Chrome, Firefox, Safari or Edge.
How do I report a bug or give feedback?
Email us at support@publicengagementmarketingnetwork.com with as much detail as you can — browser, device, and what you were doing when it happened. We take every report seriously.